Dispute Resolution & Mediation
A specialized division of NAPH Clinic dedicated to providing confidential, impartial, and effective dispute resolution services for individuals, families, and organizations.
What is Dispute Resolution & Mediation?
Dispute Resolution and Mediation (DRM) is a structured, interactive process where an impartial third party (the mediator) assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques. Unlike traditional legal proceedings, mediation is a collaborative process focused on finding a "win-win" solution that meets the needs of all parties involved.
Our goal at DRM.naphclinic.co.ke is to provide a safe, confidential, and constructive environment where conflicts can be resolved respectfully and efficiently, preserving relationships and avoiding the high costs and stress of litigation.
Who Can Benefit from Our DRM Services?
Our services are designed for a wide range of situations and clients.
Families & Couples
Resolving disputes related to divorce, child custody, inheritance, and other family conflicts in a non-adversarial manner.
Businesses & Workplaces
Mediating conflicts between employees, departments, or business partners to restore a productive work environment.
Landlords & Tenants
Facilitating communication and agreements on issues like rent, repairs, and lease terms to avoid eviction or legal action.
Our Mediation Process
A structured approach to ensure a fair and effective resolution.
Intake & Preparation
We begin with separate, confidential conversations with each party to understand the issues and prepare for the joint session.
Joint Session
The mediator facilitates a structured conversation, setting ground rules and allowing each party to express their perspective without interruption.
Exploration & Negotiation
We help identify common interests, brainstorm potential solutions, and guide negotiations towards a mutually acceptable agreement.
Agreement
Once a resolution is reached, the mediator drafts a formal agreement that outlines the terms, which can be made legally binding if desired.
Find a Peaceful Resolution
Take the first step towards resolving your conflict constructively. Contact our DRM team for a confidential consultation.